Personas
To understand about the experience of a Harley rider on the road, our team conducted multiple user interviews and contextual queries. We wanted to learn about people’s motives and behaviors so that we might synthesis this information into unique characteristics.
We determined that the main motives to go out for a ride, even if it is perilous, are unity, freedom, and exploration. We further learned that motorcyclists prefer to have a list of places to visit and books to read while traveling.
Chiara
Notary
Age: 39 | Education: Associate degree | Hobby: Cooking, Travel
Chiara is a notary who has been trained and certified to witness the signing of important documents and to verify the identity and willingness of the person signing the document. She is a responsible and reliable professional who takes her role as a notary seriously.
Chiara is committed to following all of the laws and regulations that govern the practice of notarization. She maintains a strict code of ethics and ensures that all of her notarizations are conducted with the highest level of integrity and impartiality.
Pains / Problems
• Failing to require the signer to appear.
• Failing to properly record notarizations in a journal.
• Failing to properly identity a signer.
• Making mistakes on the Notary certificate.
Gains / Goals
• Obtain documents in digital format
• Be able to have a better way to sign documents
• Consolidate the documentation in one single folder
• Have quick access to all the document approved
Anthony
Settlement Agent
Age: 32 | Education: Bachelor Degree | Hobby: Soccer, Tennis
Antony is a highly skilled and experienced settlement agent who has been working in the real estate industry for many years. He is known for his expertise in handling the complex legal and financial aspects of real estate transactions, and for his ability to navigate the often-difficult process of transferring ownership of a property.
Antony is a detail-oriented and organized professional who is always prepared for any challenge that may arise during a real estate transaction. He works closely with his clients to ensure that they are informed and comfortable throughout the process, and he is always willing to go the extra mile to make sure that the transaction is completed smoothly and efficiently.
Pains / Problems
• Collect documents.
• Identify buyers.
• Digitalize the documentation.
• Schedule events.
Gains / Goals
• Digital Calendar to share.
•Better identification process
• Only one platform
• Virtual legal meeting